DeKalb County approves $78M ambulance contract to improve response times

DeKalb County Board of Commissioners voted unanimously to approve a new five-year contract with American Medical Response (AMR) for emergency ambulance services, a contract extension of nearly $78 million, during a Nov. 18 meeting.

The new contract will increase unit hours to 600 per day, adding a number of other initiatives to improve response times, according to a release from DeKalb County CEO Lorraine Cochran-Johnson. The performance-based contract also calls for an increased number of ambulances in the system daily, supplemental ambulance provider to support peak call times, and the use of AI analytics to enhance the unit posting system and improve the quality of care.

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