Audit finds DeKalb County struggles with outdated systems

DEKALB COUNTY, Ga. — DeKalb County solicited an operational assessment in July, and the report found that overall, the county departments still struggle with inefficiencies and outdated systems.

Mauldin and Jenkins performed the assessment, which includes 60 pages with more than 200 recommendations to improve county operations. Most of the report indicates there are inconsistencies and issues with numerous operations, CEO Lorraine Cochran-Johnson said at the Operations Committee meeting Aug. 5.

She added that the recommendations in the assessment were somewhat expected.

There are 34 departments in total, but the assessment focused on the 18 that are customer-facing and critical.

Mauldin and Jenkins looked at 18 county departments, which included public safety departments, facilities, finance, human resources, innovation and technology, planning and sustainability and sanitation.

“This assessment report identifies strengths and opportunities for improvement,” the report says. “This report also identifies numerous recommendations and provides a roadmap that should be leveraged to help the county reach its goal of ‘enhancing the lives and livelihood of our people’ within a framework based on transparency and accountability.”