Mercedes-Benz USA Appoints Nicolette Lambrechts as Vice President of Customer Services

Mercedes-Benz USA (MBUSA) today announced the appointment of Nicolette Lambrechts as Vice President of Customer Services, succeeding Jee-Sop Kim, effective November 1, 2025. Lambrechts will join the MBUSA executive team in Atlanta, Georgia.

“We are pleased to welcome Nicolette back to the North American leadership team. Her global perspective, extensive experience with the brand and proven leadership acumen positions her well to further elevate the customer experience and strengthen connections with our dealer network and customers throughout the ownership journey.”
-Adam Chamberlain, President & CEO Mercedes-Benz USA

Nicolette Lambrechts joined Mercedes-Benz South Africa in 2001 as a Graduate Trainee. In 2002, she took over the position as sales planner for Chrysler Jeep and was promoted in 2004 to distribution and logistics manager for commercial vehicles. Between 2008 and 2014, Lambrechts held key leadership positions as the National Sales Manager and Brand Manager for Mercedes-Benz Vans in South Africa.

Read more here