Operations Coordinator | Backpack Buddies of Metro Atlanta

Position Title: Operations Coordinator
Status: Full-time, non-exempt
Reports To: Director of Operations
Location: Dunwoody, GA

Position Summary: The Operations Coordinator supports the daily operations of Backpack Buddies food distribution center, ensuring efficient inventory management, safe warehouse practices, and timely fulfillment of food orders to community partners. This role is responsible for coordinating the flow of food in and out of the warehouse, maintaining accurate inventory systems, assisting with supervising volunteers, and supporting fleet and facility operations

Supervisory Responsibility: Frequent supervision of volunteers

Essential Job Duties and Responsibilities: Warehouse & Inventory Operations - Support the entire loop of food inventory, including but not limited to: 

Food In
o Coordinate and execute food ordering in partnership with the Director of Operations and the Food Procurement Committee.
o Receiving and processing inventory: Unloading and placing incoming inventory, inspecting delivered items, and ensuring quality, including making pickups using cargo vehicles.

Food Out
o Allocating food and fulfilling orders made by our Community Buddies, prioritizing the oldest food first to ensure food quality and minimize waste.
o Serve as a point of contact for Community Buddies regarding their orders and making adjustments or corrections as needed.  Inventory Control & Compliance
o Organizing food in the warehouse according to guidelines and compliance standards while keeping the facility clean and safe (this will include moving and storing pallets of food and drinks using a powered forklift and/or pallet jacks and labeling food).
o Maintaining our online inventory system to mirror the food we have on the shelves. o Updating internal logs and documentation, and supporting the completion of external compliance documentation.
o Support preparation for and participate in annual inventory audits and compliance visits from relevant partners. Fleet & Facility Responsibilities

Facility Policies and Procedures
o Follow all Standard Operating Procedures (SOPs) and assist with updating them when things evolve. o Lead opening and closing procedures for our warehouse.
o Lead volunteer groups in warehouse operations, ensuring a safe, organized, and meaningful work environment aligned with the organization's mission, whether onsite at our facility or offsite at events. o Support onsite and offsite event operations.

Asset Maintenance
o Maintain the cleanliness of the warehouse. Page 1 of 3 o Maintain the cleanliness and operation of our vehicle fleet and powered equipment, including box truck, eSprinter van, forklift, electric pallet jack, and other equipment as acquired.
o Collaborate with the Director of Operations to select and manage relevant facility/fleet partners - cleaning services, pest control, truck repair, DOT compliance, etc. General Skills and Abilities: ? Strong organizational and multitasking skills.

? Detail-oriented with a focus on safety and accuracy.
? Computer literacy with emphasis on spreadsheets and inventory systems.
? Excellent communication and interpersonal skills.
? Ability to work independently and collaboratively in a fast-paced team environment.
? Physical ability to operate a powered forklift, pallet jacks, and other tools and machinery.
? A clean driving record with no at-fault accidents or citations in the last 3 years.
? Clean background check. Minimum Requirements:
? Minimum of 1-2 years in a food pantry or food storage and distribution setting.
? Minimum of 1-2 years of experience with warehouse operations, including inventory management and safety protocols.
? Computer literacy, including Google Workspace, inventory systems, spreadsheets, and other online software
? Valid Driver's License and ability to drive cargo vehicles up to 26 ft. box trucks (no CDL required). ? Experience and ability to operate a forklift, and potentially other heavy machinery, are required (certification is required).
? Standard schedule is Monday-Friday, 8:00 AM - 4:00 PM, with occasional evenings/weekends for events. Essential Physical Requirements: The essential physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing this job, the employee is regularly required to: ? Sit and stand for periods
? Must be able to lift 40-50 pounds
? Able to climb and descend stairs and ladders ?
Stock shelves, pack, and move boxes Education and/or Experience:
? High School or GED and a minimum of 1-2 years of experience
? Warehouse and Food Industry knowledge preferred
? Certified Forklift Operator Standards of Performance
? Corporate Culture - Understand and embrace the organization's mission, vision, and goals
? Communication - Demonstrate accurate, clear concise, and courteous internal/external verbal and written communication and presentations; demonstrate sound listening skills; represent Backpack Buddies of Metro Atlanta well in the community
? Quality of Work - Demonstrate accurate, neat, and thorough work; infrequent errors that have minimal or no negative impact on Backpack Buddies of Metro Atlanta
? Quantity of Work - Demonstrate sound work habits; work output and timeliness positively impact Backpack Buddies’ overall performance
? Dependability - Complete assignments and meet deadlines, punctual and infrequent unplanned absences Page 2 of 3
? Interpersonal Skills - Maintain a positive and cooperative attitude; work harmoniously with others; demonstrate effective conflict resolution and welcome constructive feedback
? Initiative - Work independently, problem solve, identify cost efficiencies, assume additional responsibility, and offer support and assistance to others as appropriate
? Adaptability - Demonstrate flexibility and adaptability to changing priorities
? Decision Making - Demonstrate logical and sound judgment; ensure decisions are made at the appropriate level of authority
? Ethics - Adhere to Standards of Business Conduct; Demonstrate sound ethical principles in all situations; Comply with all food standards
? Safety - Always adhere to safety standards

Compensation and Benefits ? $22/hour, full-time, non-exempt ? PTO & paid holidays ? Pre-tax healthcare stipend for qualifying employee-secured health plans ? Organization-sponsored access to ongoing training Interested candidates should send their cover letter and resume to info@backpackbuddiesatl.org, including “Operations Coordinator” in the subject line.