Modern Tools, Better Margins: Smarter Restaurant Operations

Description

In today’s competitive restaurant landscape, every dollar counts—especially when it comes to credit card processing fees.

These hidden costs can quietly erode profits, making it harder for small restaurant owners to stay ahead.

Join us for a practical, tech-focused webinar that explores how modern tools like cloud-based POS systems, mobile payments, online ordering, and real-time analytics are helping restaurants streamline operations and reduce the impact of processing fees. We’ll break down how adopting the right technology can lead to faster transactions, stronger customer loyalty, and smarter revenue management.

Plus, we’ll dive into key “rules of thumb” for evaluating your restaurant’s financial health—comparing your operation to industry benchmarks for both full-service and limited-service models.

Whether you're looking to improve margins, simplify operations, or stay competitive, this session offers actionable insights and strategies tailored for small restaurant success.

LEARN HOW TO:

-Identify common fee structures that can erode revenue.

-Explore modern tools such as cloud-based POS systems, mobile payments, and real-time analytics that can streamline operations and improve financial performance.

-Understand how to implement actionable strategies for using technology to reduce the burden of processing fees through faster transactions and better revenue management.

-Discover how integrated tech solutions can improve customer engagement and loyalty, contributing to long-term business growth.

-Identify key financial “rules of thumb” for full-service and limited-service restaurants to assess your operation’s efficiency.

About the Presenters:

Antonio Barrios boasts over two decades of multifaceted expertise spanning finance, access to capital, and management. His tenure as a Commercial Lender for Access to Capital for Entrepreneurs and an SBA/Commercial Loan Officer underscores his adeptness in facilitating financial solutions for businesses. Antonio's analytical acumen, honed during his tenure at The Central Bank of Venezuela, enhances his strategic insights in financial planning and economic analysis. Armed with a BS in Economics and an MBA from Kennesaw State University, Antonio has facilitated over $125 million in capital assistance for small businesses during his tenure at the SBDC.

Ragan Anderson is Vice President of Sales at Hospitality Control Solutions (HCS), a premier provider of NCR Aloha POS systems for the hospitality industry. A Vanderbilt University graduate, Ragan leads strategic sales across restaurants, hotels, and service venues, specializing in scalable POS solutions, digital ordering, and cloud-based tools. His expertise includes payment processing, analytics, kiosks, and network security. Renowned for his credit card processing cost analysis, he helps businesses optimize margins and streamline operations. Based in Nashville, Ragan is known for his consultative approach and commitment to empowering hospitality clients with smart technology that enhances guest experiences and drives profitability.

Ivan Alvarez is President and Managing Partner of Hospitality Control Solutions (HCS), a Nashville-based provider of NCR Voyix Aloha POS systems. With decades of leadership experience, Ivan is transforming restaurant technology for small and mid-sized businesses by delivering intuitive, scalable solutions backed by local support. In 2024, he led HCS’s acquisition by NextGen Technology Services, enhancing its ability to offer enterprise-grade tools with personalized service. Ivan’s strategic focus includes mobile payments, online ordering, and PCI compliance. His commitment to empowering independent operators has expanded HCS’s reach across the Southeast, while preserving the high-touch approach that defines its client relationships.