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A Strategic Guide to Safely Using IoT in Your Business
Modern gadgets make running a business easier. From smart thermostats and lightbulbs to connected coffee machines, the Internet of Things (IoT) brings a lot of convenience to the workplace. However, because these devices are built for speed and low cost, they often skip the security features your business actually needs. Essentially every smart device in your office is a potential digital back door for hackers. Let’s take a look at how IoT—as helpful as it can be—can also be a big problem. Why Small
3 Steps to Using AI Responsibly
AI is undoubtedly a powerful tool, providing quick solutions for everything from summarizing lengthy meetings to imagining what our pets would look like as cartoon characters. However, this power comes at a significant environmental cost, with each interaction consuming massive amounts of energy. Understanding this impact is crucial for adopting more sustainable technology practices. The True Cost of Your AI Prompts Think of AI as a super-powered brain that never sleeps. Every time you ask it a
Wikipedia Fights Back Against the Surge of AI-Generated Lies
For decades, Wikipedia has been the internet’s Old Reliable—the human-vetted gold standard for facts. But a high-stakes clash between veteran editors and the Open Knowledge Association (OKA) has just exposed a glitch in the Matrix: a surge of AI-generated hallucinations that threaten to poison the well of public knowledge. What began as a noble quest to translate the world’s encyclopedia has morphed into a cautionary tale about the high cost of cheap information. Who is the OKA, and What Went
Give Your Business Technology the Concierge Experience
As a business scales, a break-fix mentality becomes a massive anchor. It may have worked when you first hung out your shingle, but you aren’t just managing laptops anymore; you’re managing cybersecurity threats, cloud migrations, and data compliance. This is where Managed Services Providers (MSPs) come in. The MSP may be an outside contractor, but it really is a specialized engine you plug into your business to handle the technical stuff. The Break-Fix Trap vs. Proactive Management Most businesses
5 Unintuitive Security Hacks to Keep Your Data Safe
Are you unknowingly leaving important data out in plain sight? Too many businesses will implement incredibly powerful security solutions only to ignore the basics of physical security. It’s time to address the hidden vulnerabilities that patches and updates won’t solve by scrutinizing your physical infrastructure. Here are five ways you can augment your physical security that don’t cost you much, if at all. Implement a Clean Desk Policy, But for Security When we say “clean desk,” we’re talking about
We Aren’t Miracle Workers (But We’re Pretty Darn Close)
For a fun little exercise, imagine you’ve just signed up for our managed IT services. Everything’s well and good, but then, something goes wrong with your computer. What gives? Aren’t we supposed to prevent issues from occurring in the first place? It’s easy to get discouraged when freak situations like this occur, but it’s important to highlight what proactive IT solutions can do, and more importantly, what they can’t do. In truth, proactive IT services aren’t necessarily about eliminating issues
The 3 Legal Risks That Could Tank Your Business
It sounds like the perfect get-out-of-jail-free card: “I’m so sorry for that error, the AI wrote it!” Unfortunately, that excuse works about as well today as the dog ate my homework in third grade. While AI is an incredible tool, you are still the one holding the leash. If your AI makes a mess, you’re the one who has to clean it up. Let’s break down why AI makes mistakes and how those slips can turn into real-world headaches for your business. Why Does AI Make Mistakes? To understand the why, you
The Landscape of Managed Services Has Shifted (Here’s What That Means for You)
As we push onward into 2026, it’s helpful to remember that the “good old days” are not necessarily as good as we remember them to be. When you would call your technology provider to deploy a patch or upgrade a system, you weren’t necessarily being “proactive”; you were being reactive without realizing it. In fact, managed service providers have evolved their model to reflect major disruptions in the tech industry. We’re talking, of course, about AI, hybrid work, and a greater focus on business outcomes.
Better Authentication is Always Your Fingertips
Even if you’re doing everything right, business cybersecurity is a challenge. Mistakes are common. Passwords are forgotten, and physical buttons can go missing. That said, there is one form of authentication that you can’t help but have with you: yourself. Biometrics have been experiencing a surge in popularity as a means of authentication. Let’s explore why that is. Are Biometrics a Viable Proof of Identity? The answer to this question is a resounding yes, especially when you look at it
Do You Really Know Your Numbers?
Do You Really Know Your Numbers?Josh Gardner Director of Client Accounting & Advisory Services @ Symphona | Helping small business owners get control of their finances If you’ve ever wondered whether your books are even right… if you’ve felt like you’re guessing at margins or worried you might be bleeding cash without realizing it — you’re not alone. What most business owners are really missing is a clear picture of their profit and loss statement. Your P&L should tell the story of your business: what it
